Vodafone's App Store: Bigger than Apple?

It was only a question of time before the first carriers would release themselves from the iPhone-imposed stare and come out all action, and the biggest of them all (by sales), Vodafone, has now raised the curtains on its very own app store. It is the biggest app store to date: Vodafone has more than 289m customers who will - eventually - all be able to access the store (which makes it a cool 8x or so larger than Apple's). Unlike on Apple's App Store, you also do not need a credit card (which, however, you are likely to have anyway when you can afford an iPhone) whereas Vodafone, being a carrier, will bill to their customer's phone bills directly. Very, very cool, huh?

So imagine the power of an app that would go live on Vodafone's carriers all at once. But before we get carried away, let's have a look at the numbers:

Orange UK (in its recently released Digital Media Index; see here) suggested that 4.87% of its users downloaded one game in 2008 (770,000 downloads p.a./ 15.8m users) but this is without an app store but with the traditional catalogue-style offerings.

For Vodafone Group, this would equate to 38,500 downloads per day (289m x 4.87% / 365). If (or when) it includes this offering beyond its own 27 local carriers to its 40 network partners (including Verizon Wireless!), one would be looking at North of 1bn users and, hence, 100,000+ downloads per day. Now, with an app store, this should - theoretically - be further boosted, let's say doubled, arriving at 200,000 downloads per day.

How does this compare with everyone's darling/nemesis (delete as appropriate), the iPhone: I had previously calculated that Apple's app store sees some 4,000 per minute or 5.7m per day... This however includes all those free downloads (about 22% of all apps are for free), so let's say the ratio is 1 paid: for 40 free (which is on the high end of assumptions) or 1:15. This would equate to 144,000 to 380,000 paid downloads per day. So Vodafone's 200,000 wouldn't look completely out of order, would it?

There's even more: Vodafone's decision to bill to the phone bill is only one potential booster since it minimizes friction for the user (Apple: credit card/iTunes account, Blackberry: PayPal, Nokia Ovi: a mix?, etc). The other - and longer-term potentially even bigger one - is geo-awareness: since Vodafone owns the network, it knows where any of "its" users' mobile is at any given time. Now link app usage with geographical location and you could be on to something fairly unique. There is little in the market so far but then: had Apple run its campaign of "bettering life's little problems" in June 2008, it would have looked fairly bleak, too!

So: huge potential but where are the pitfalls?

There's UI and handset fragmentation, if I dare say so. Even though it probably hurts by now, let me repeat: Apple has one model and one deployment method and it nailed content discovery (not perfectly but better than anyone else). Job done. Vodafone has hundreds of handsets on its "to be supported" list. Some are like the Porsche's of their trade ("first available on s60 devices"; ooooh), others are the equivalent to a pedal-powered toy car. The costs for developers to support all these is significant, the cost of management is arguably, too.

Most importantly though, it takes the simplicity and thus ease of use out of the game. And I would posit that this is a big contributor to the (Apple) app store's success: simplicity from entry (ingest an app into the store), management (price, etc) to consumption (download and active use). This will be a tough one for Vodafone to overcome, and it is indeed the one point where OEMs have much better opportunities to "get it right". That the relationship between carriers and OEMs is not always without strain has only recently been proven again, sooooo: the jury is probably still out on that one.

Having said this, Vodafone is better positioned than most carriers though because of its sheer size and footprint. Smaller carriers might struggle to offer developers similar incentives to support their respective offering because they don't scale as well.

For Vodafone, I am concerned that the multi-level complexities they have to deal with (number of handsets x number of operating companies x number of languages x all additional info [geographical and otherwise]) might pose a strain on its ability to roll out quickly and decisively. It might not be as huge and life-changing as Apple's app store but it would certainly lift the "mainstream" of app downloads to whole new level. I am an optimist, so, come on, Voda!

Games Pulsating Through One Platform?

Here's one that nearly slipped through the (well, at least my) net: according to a recent press release, the Eclipse Foundation is set to unveil a unified development platform. It is said that some major players, including Nokia, RIM, Sony Ericsson, IBM and Motorola have joined this initiative already though Android and - predictably - Microsoft and Apple are notable in their absence.

The concept is oh so simple: a developer goes to the site, downloads the platform and is ready to rumble. The platform (called Pulsar) would pull together vendor-specific SDKs and off you go. It is clearly geared to tackle the fragmentation of the many, many handsets to be addressed when publishing to "mainstream" mobile phones.

At present, it's an initiative (as there have been so many) and the presence of industry heavyweights does not always guarantee their success. I am (cynicism coming with age...) cautious over black box approaches (remember Tira Wireless?). I would love to see this succeed but let's see what it comes to...

Image credit: digitalvish.com

Top 10 Smartphone Games & Apps 2008

Smartphone content vendor Handango releases a smartphone "yardstick" every year containing the top sellers from data in their store. Anecdotally, smartphone apps are more often sold via direct stores (rather than operator decks) than "normal" (not smart?) phones, owing of course to the better connectability (not necessarily connectivity) of high-end phones: input mechanisms (Querty, touchscreen, better D-pads), almost always 3G phones, etc make for a more satisfying user experience (try inputting a web URL via a basic phone keypad... painful!).

They had just under 10,000 apps on offer (spread across Blackberry, Windows Mobile [pro and standard], Palm, Symbian and Android). The average price point was a rather healthy $19, and users downloaded 1.12 apps on average.

Handango also says that games rose as part of overall "top category" sales (whatever that is) from 11% in 2007 to 19% in 2008. This is encouraging. Even so, there is no game amongst their overall best-sellers for 2008. Here's the list (price points at the end of each line):

1. Spb Mobile Shell 2.1.4 (today screen plug-in) - $29.95
2. MobiTV (streaming television) - $9.99/month
3. Ringtone Megaplex (ringtones) - $19.95
4. Spb Backup 2.0.1 (file backup) - $24.95
5. Spb Pocket Plus 4.0.2 (today screen plug-in) - $29.95
6. Pocket Informant 8 (today screen plug-in) - $29.95
7. Spb Phone Suite 1.3 (phone features) - $19.95
8. VoiceControl (voice command) - $6.00
9. Colour Your Trackball (trackball customizer) - $4.95
10. eWallet (Professional Edition) (PIM manager) - $29.95

The top 10 games across platforms for smartphones is this:

1. Spb Brain Evolution 1.2 (puzzle game)
2. Aces Texas Hold'em® - No Limit (card game)
3. TETRIS (puzzle game)
4. Guitar Hero 3 Mobile (music game)
5. Bejeweled (puzzle game)
6. Aces Solitaire Pack (card game)
7. The Sims 2 (strategy game)
8. Jewelrumble 2 (puzzle game)9. Sudoku Puzzle Pack (puzzle game)
10. Solitaire Buddy Gold (card game)

And here's a chart of the game categories - and, no, still no first-person-shooters in the top 10:

A noteworthy bit in the "Yardstick" is that Android already makes up for 10% of their sales (or so would the below graphic tell us). 

From this, it also occurs that Handango does not consider the iPhone to being very smart. Hm... Well, it's probably that everyone who buys content on that one will buy not buy it from Handango but through the AppStore. OK then...

Apple AppStore Rises and Rises: Now Past 500 Million Downloads!

It is quite breathtaking: it took them 3 months to hit 100m. Then, only 5 weeks after they announced that they went past 300 million downloads, Apple announced that they just raced past 500 million. This means 200 million downloads in 5 weeks, 40 million per week, 5.7 million per day or 4,000 per minute! Get that! Whilst numbers don't equate to happiness, I sincerely hope that Steve Jobs will be taking some comfort from this and recover well.

I will not tire of harping about the (nigh) flawless end-to-end experience that enables that: a gaming experience that challenges "traditional" handheld gaming devices like Nintendo DS and Sony PSP, an interface that promotes games beyond the hardcore crowd, connectivity that allows "social gaming" to evolve (see also here), and a purchase experience that does not force a user through onerous double-digit-click orgies and various ominous warnings.

So despite the fact that we still do not have clearer numbers illuminating the underlying commercials of the average application and game on their, I tip my hat, I take a bow, I applaud...

AT&T to go all Symbian

An article tells us that AT&T Wireless intends to run all their phones on one platform as soon as 2014, namely on Symbian. Is this odd? I mean: the iPhone isn't Symbian, is it? 

It is of course not odd. The carrier wants to avoid platform fragmentation (see also here and here) which has made it hard to develop mobile applications (and one might well now think that they indeed had a very powerful showcase paraded past them over the last 5 months: see here), and their Director of Next Generation Services, Data Product Realization (can't they have shorter job titles?), Roger Smith called Symbian "a very credible and likely candidate" to be "the One".

AT&T intends to

 provide an own-branded smartphones and they reckon - rightly! - that it would be a "support nightmare" would they run this on various platforms.

Mr Smith also came up with some damning verdicts about J2ME: it failed to deliver a simplification for application developers and, moreover, doesn't allow developers to get deeply enough into a phone's OS to deliver the kind of experiences consumers want (what are these, I ask? Not having to put up with clunky and unintuitive restrictions? Ah, now I get it).

Symbian, Android (see here) or another one: the path is, I reckon, the right one. And it is a milestone for Symbian (and one probably only possible because of the decision to go open source with it) as it would wrap up one of the largest carriers in the world under its wings.

Blackberry's (My)Space

Would you believe it? The marriage of what was seen only a short while ago as the quintessential businessman's phone and the latter's presumed opposite, the music-centric, young, urban web 2.0-type has is complete. I am talking of course of the Blackberry client of social network MySpace: only a week after being released, the two partners, Blackberry maker RIM and MySpace, reported a rather staggering 400,000 downloads of the application and, perhaps even more staggering, 15 million messages sent and received through it, accounting for 2 million status and mood updates (that's an average of 5 for every user).

The stats in themselves are impressive. However, what it does show is that a) Blackberries aren't only for the cold-nosed investment bankers anymore (or maybe those investment bankers now have the time to go off on a social networking frolic of their own) and b) social networks are not only for the wild at heart anymore (or maybe they never were but we only never realized behind those nicknames).

It might only be a footnote in the mobile applications space but it is a noteworthy symbol for those two things: both smartphones and social networks are very much mainstream. The always connected worlds of both smart(er) phones and social networks always were somewhat akin to each other: both grow in value when availability is pretty much always there. So this shows once more the power of the concept of contextual and relevant connection and connectedness.  Hats off!

China Mobile puts on turtleneck

The theme starts becoming lame, I know (and I herewith promise to look for new semi-funny references to Steve Jobs). However: if the world's largest operator by subscribers changes its dress culture, that is to say swaps from a tightly controlled walled garden to a free store concept, that surely merits this. So, without further ado: China Mobile plans to launch its very own AppStore. Its Chairman & CEO Wang Jianzhou (who was, I think, not sighted in Mr Job's favourite garment) announced this at the GSMA Mobile Asia Congress in Macau. Now, with a whopping 436.1m subscribers, this opens fairly interesting vistas for mobile content - if, yes if, one can hit Chinese taste, that is. They specifically cite Apple's success with its iPhone as a trigger for them to do it. Truly impressive that a company so big would move so quickly.

This will surely hit the news wires some more in the coming days but I will now retire and brush up on my Mandarin...

Apple's App Store rockets through 100m

Following the iTunes success story, we could see it coming, I guess, and indeed after a mere 3 months of going live the mother of all black turtlenecks informs us that the Apple App Store rocketed past 100m downloads for iPhone and iPod. Impressive numbers! And another example how simplicity and a good eye for ease of use wins the day: put applications (games are apparently leading the pack, too, with no less than 700 of them [that's nearly 25% of the total available]!) into one place where a) people can find them and b) it is easy to download, install and run them, and you are on to a winner (operators, listen to this!).

However (there had to be a but, huh?), what the master of PR did not tell us is how much money was actually made with this. We hear the following stats:

• There are 3,000 apps on the App Store, 600 of which are for free. Now, for what percentage of downloads these 20% are responsible for, we are not being told though...
• 90% of the apps are priced at less than $10 (this will include the 20% free ones, I guess). However nothing is said if it is $9.99 that is the prevalent price point or perhaps $0.99 a pop.

The App Store certainly is a success for Apple (in particular considering the relatively low number of devices that access the store, and this deserves our unreserved applause! The only thing is: it might just be that 90% of the downloads were of the unpaid kind and another 8% of the less-than-$3.00 kind, and that would mean that it is actually not such a great success for the developers hoping to make a buck from it (rather than only showing off the funky logo on investor presentations).

The Apple App Store provides a wonderful opportunity to test market prices and all that even though there are probably a lot of people who currently publish stuff there because of its "strategic" value, which will contribute to distortions of the true numbers in terms of values and price points. However, notwithstanding those distortions it would be great if they could share somewhat more meaningful numbers with us; just so we know how hard we should try to flog to those green Apple meadows.

Oh, and, yes, I write this on a MacBook... :) 

Get content! 200m downloads in 2 years...

200m downloads? Who is doing that, you say? Who do you reckon? Zed, Jamba, Thumbplay? No, not them. Getjar, a website featuring free mobile phone downloads (and a logo that cries out for a pro) announced that it recorded 200m downloads in 2 years of operation. See? Users do download content, so where's your problem? Well... the downloads are not paid for, you see? This makes for a somewhat warped business model...

So, whilst Getjar would certainly appear to prove that consumers are keen to download content and applications to their phones, it does not prove that they would be willing to pay for it. And with mobile advertising sluggish to make a commercially meaningful impact (at least from developers' point of view) that is somehow not so good really... Better then the Jamba's et al as they at least make money from it and pay their developers.

Congratulations to the good folks from Getjar anyhow. I hope at least you guys got a good numbers of clicks on your Google apps...

Micro-Blogging et al... Are they Really There Yet?

I've been a fan of those "bloggers on speed" of the likes of Jaiku, Twitter, etc for a while but I am not entirely happy with the interfaces yet: the services live of proximity and timeliness in that is then that they unfold their true power. Otherwise, the old-fashioned web accessed from an old-fashioned computer with 10x more bandwidth and a proper keyboard might actually be superior. Mobile blogging however is relatively clunky so far. There are a few guys out there who offer mobile little J2ME apps, (mobile) browser plug-ins, widgets, you name it (see for some solutions here) but, let's face it, they're not really as slick and seamless as they could (and should?!) be. Tellingly therefore, both Twitter and (now Google-owned) Jaiku use SMS as the prevailing interface to communicate with the world through their networks via your mobile phone. Is that really it? Look at the Facebook Blackberry app: so slick in comparison!

UI, accessability and discovery are the key drivers for mass user adoption - and this what all social media lives of (apart, perhaps of the institution of marriage, which seemingly works best in micro-communities of 2), so why do they not tackle this bit more aggressively? The answer might be that, whilst they realize that mobile is a major contributor to their value-add when compared to other web apps, they are not actually mobile companies; they are web companies.

The idea of utilising the power of web 2.0 and its wealth of widgets and applets contributed by a gazillion of independent developers and fan boys might all be very well but it slows adoption: Facebook apps only became successful after Facebook itself was such a huge community, they did not drive that growth (although they now arguably contribute significantly). Therefore, it would seem to me, it would be required that the originators/owners of those networks contribute more energy and resource into optimizing the user interfaces to use the actual service before falling back on third-party add-ons. Alas, it is impossible to find a Google widget (for iGoogle or Google Desktop) even for Jaiku, which Google acquired. Tellingly, the only available widget was produced by fans... There's quite a bit to be done, I think...

LinkedIn only a little bit mobile...

And here's a somewhat disappointing mobile debut: business network superstars LinkedIn announced the launch of their (beta) mobile "application". However, the app is a mere WAP site with, alas, all the downsides of that: latency, onerous navigation and the whole info from the website only toned down in graphical appeal.

Now, whilst I am big fan of LinkedIn, this is sub-par. Have a look at what Facebook did for the Blackberry: a small downloadable app (yes, I know, it's painful but probably for the time being the only way to enhance the user experience on mobile), information reduced to the key things one might want when accessing this from a mobile device and then the option (sic!) to access the full monty via WAP. The one piece of information I couldn't access on the LinkedIn WAP site was the contact info. Hmm. Wouldn't that arguably one of the key pieces of information I would want to have when I'm on the road ("well, I'm in London. Why don't I drop John Doe a line. Don't have him in my address book as we haven't spoken in a while but we're still 'linkedIn'. Doesn't work. Doh!").

With all due respect, dear LinkedIn friends, you've got work to do!

Yahoo follows suit: presents development platform for mobile

After all the buzz in the back-end of last year over the Google-led Open Handset Alliance and their Android OS, Yahoo! has now presented its own view on how to reduce the complexity within the mobile landscape by announcing a development platform for "mobile internet applications".

It is, alas, not the full bag of tricks: Unlike Android, which is of course basically an OS, the Yahoo! scheme only foresees tools to allow the creation of widgets to run under the company's Yahoo! Go mobile service or in any mobile web browser. This means that "mobile internet applications" in Yahoo speak do not include "classic" mobile applications (developed in J2ME, BREW, Symbian, etc, and then downloaded to a user's phone), and the latter will not benefit from the initiative.

The question (and this may well be one of the big ones for 2008) is therefore if the (short) age of downloadable applications is already dawning. Because, unlike the Internet, mobile is a cluttered space with a gazillion operating systems and middleware layers on even more different devices competing for market share. Ease to port applications at least across handsets and ideally also across operating systems is therefore the crucial factor. Only if downloadable applications (including indeed a software package like Yahoo! Go) really are displaced by the mobile internet proper would this change.

Commentators note that Yahoo! Go is not normally available on handsets as most tier-1 operators will (and apparently each and every US carrier currently does) simply remove pre-installed applications prior to delivery to customers. However, this does not seem to matter too much as far as the new initiative is concerned as it is said to run on every browser, too. It may take away from discovery and therefore usage so this is where it appears to chip away on the benefits: Whilst the Yahoo! move would seem the much less complex initiative compared to Google's attempts to take on the OS heavyweights, it comes at the cost of lower usability for users and also less actual benefit for developers: why would you develop for that platform if visibility, discovery, usage and therefore commercial reward are foggy at best?

I'm not convinced (yet).

GPS Most Wanted

The Global Positioning System (better known by its acronym GPS) sees a meteoric rise to popularity on mobile phones. According to a survey 24% of all Americans want GPS as a feature on their next phone, and they seem to be served: nearly every large OEM offers the feature in their higher-end models already and others rack up to get there (Nokia N95, HTC Touch, Blackberry 8800, to name a few). And - no buzz without the iPhone these days - there is rumour that one of the GPS leaders, TomTom, is developing the respective module for the iPhone.

As the feature shows appeal to a very wide demographic, this might become a feature like the camera today: initially dissed ("who needs a camera in his phone?"), camera phones are the overwhelming standard today and are putting ever-increasing pressure on digital cameras (well, OK, probably not the high-end SLR but otherwise).

This is not entirely surprising: one does not normally turn to one's phone when feeling the urge for a movie but it provides true value-add when you walk through the streets of an unknown city (or unknown district of your home town) looking for the right street, and you can actually turn to your phone's GPS function.

GPS of course provides a completely new take to the holy grail of mobile services, namely LBS (or: location-based services), too. I prefer the term location-aware as such offerings need not necessarily be "based" on this. Way beyond simple "sat nav", everything from dining out, clubbing, flirting, and generally looking for like-minded people in a given environment would be greatly enhanced by such features. Not to mention marketeers of retailers and consumer brands who are surely already drooling on the thought of what they could do when they could lure consumers into their shops with tailor-made offers just when they walk past their shops. ZagMe was a bit too early for this, it seems but then this was pre-GPS. Brave new world?